JioMoney is a safe and secure way of making digital payments across physical and online channels. You can make instant bill payments, do mobile/DTH recharges, pay at thousands of online & physical stores and transfer money to other people or bank accounts. You can link your cards and bank accounts with JioMoney.
By registering for JioMoney, you would gain access to a variety of services, which include:
Any person aged above 10 years is eligible to hold a JioMoney account.
Your JioMoney account is 100% secure. JioMoney stores your sensitive information on the most secure servers, using world-class security procedures and cutting-edge technologies to ensure that your data is theft-proof. These credentials are not disclosed to anyone when you pay through JioMoney.
We however request you not to share your mPIN and password details with anyone over the phone, email, SMS or in-person for further safety of your account.
Even if you lose your phone, your money is 100% safe. Nobody can access your JioMoney account, since only you can do so through your password and 4-digit mPIN. JioMoney locks your account for your own safety after 3 consecutive incorrect mPIN attempts. If you suspect unauthorized activity in your account, you can also suspend your JioMoney account and block payments by calling our customer service at 1800-891-9999 (toll-free) or write to firstname.lastname@example.org
Any customer with a valid mobile number, registered with any telecom operator can sign-up with JioMoney
You can download and install JioMoney from https://www.jiomoney.com . Start the app to see the registration page and follow the simple steps to create your account.
JioMoney offers two types of accounts:
(1) Basic Account: Transaction limit is capped at INR 20,000 per calendar month. No documents are required for 'Basic Account'.
(2) Advanced Account: Premium customers can keep up to INR 100,000 stored in their JioMoney account for any calendar month, however you can do unlimited transactions above INR 100,000 for that calendar month.
There are no charges for using JioMoney.
There is no expiry date for your JioMoney account. Your account is valid till the time your registered mobile number is active.
Each person can hold only one JioMoney account as per the Reserve Bank of India (RBI) regulations.
You can load money to your JioMoney account through Net Banking, credit card / or debit card.
You can link your bank account or credit/debit cards by logging into the JioMoney app and clicking "Add card/Bank account" under the Manage Accounts section.
In the unlikely event of a transaction failure, the deducted amount will be refunded back to the source account or card.
No, there is no expiry period for the money in your JioMoney account for now.
You can pay:
JioMoney is available as a payment option at more than 50,000 e-commerce websites like BookmyShow, Yatra, Burrp etc. And also through the mobile app option offered by many online merchants. You will see JioMoney option on the payments page of the e-commerce website/mobile app; just select JioMoney and finish your purchase.
Simply choose 'Pay at Shop' in your JioMoney app and the merchant will do the rest.
You will see the success page with transaction details. You will also receive an SMS on your registered mobile number and e-mail (if registered). You can also view your recent transactions in the transaction history section of your app.
You can send/receive money directly from your JioMoney app by clicking on the Send/Request money icon from the Home screen and following the on-screen instructions.
You will see the success page with transaction details. You will also receive an SMS on your registered mobile number and e-mail (if registered), whenever you send/receive money. You can also view your recent transactions in the transaction history section of your app.
You can send money to any person with a valid mobile number, who may or may not be an existing JioMoney user. If the recipient is not a JioMoney user, then he/she will receive a JioMoney installation invitation, whereby after successful app installation and JioMoney account creation, funds will get automatically transferred.
To set a new mPIN, click on the "Forgot your mPIN" option available on the JioMoney app and follow onscreen instructions.
Your JioMoney balance will be displayed on the home screen when you login to your account.
Your JioMoney transaction history will be displayed by clicking '>' next to your balance on the home screen when you login to your account in JioMoney app.
You can update your profile information from the Account Settings (top right corner in Android & bottom drawer in iOS) on the JioMoney app. For changing information like phone number, address etc., you need to upload relevant documents in JioMoney app.